Guides
Rug care, explained properly
How rug washing actually works, what it should cost, and what to ask before you hand over something valuable. Written in our own words, with the answer in the first paragraph.
What in-plant rug washing actually involves
Dusting, immersion, rinsing, controlled drying, finishing. What each stage is for, and why the rug has to leave the room.
What rug cleaning should cost, and what drives the price
We do not publish prices we have not sourced. Here is what actually moves the number, and how to compare quotes properly.
Questions to ask before you hand over a valuable rug
Nine questions, and what a good answer sounds like. Most of them take one phone call to ask.
How to tell a rug specialist from a carpet cleaner
Both are legitimate trades. Only one of them is set up to wash a hand-knotted rug. Six checks you can run yourself.
Wool, silk and antique rugs: what changes
Fibre and age decide the method. What a specialist does differently for wool, for silk and viscose, and for a rug that is already fragile.
Pet accidents and water damage: what can and cannot be recovered
Odour is usually fixable. Dye damage usually is not. What to do in the first hours, and what a specialist can honestly promise.